FAQ

We offer direct to garment printing, screen printing, embroidery, custom printing, graphics design, and engraving services.

Yes, we do. Kindly contact us via phone at (949) 354 4386 or send us an email at sales@center.gifts to get a quote. Our customer service team will provide with a prompt response.

We accept card (Visa, MasterCard, American Express, and Discover) and PayPal payments.

If you would like to pay via money order, checks, or purchase order, kindly contact us by sending an email to sales@center.gifts or give us a call on (949) 354 4383. We’ll be more than happy to assist you.

Yes, we do. Our warehouses are located in Orange County, California.

Yes, you absolutely can. Just select the local pickup option when you are placing your order online. And you’ll be able to pick up your order from our store.

All of our products are custom made. That means we create them according to your instructions and specifications.

That is why we do not offer a refund. However, should your product get damaged while in transit, you’ll either get a replacement product or a refund of your choice.

That totally depends on how large and how complex the order is. For a standard two or three item order, your order will be completed and delivered in the same week.

However, you need to note that we won’t work on your order until we get an order approval.

We usually send an order request approval request once an order has been placed. Once you get this via email, kindly send us an approval immediately and we’ll start working on your order.

A large order will take a longer timeframe. We’ll need to assess the order and give you an estimate. You can also contact us if you have urgent requests.

If you make an online purchase and also select one of our online designs/templates, we’ll ship your order within 2 business days.

An order approval request will be sent to you within 24 hours of placing your order. If you don’t get it within 24 hours, you’ll unfailingly get it the next business day.

Please note that orders placed on Fridays or weekends won’t get an order approval request until the following Monday.

Unfortunately, we don’t ship internationally. For now, we can only ship to the United States of America (USA).

We do not ship to US territories, PO Boxes, APO/FPO addresses, and international addresses.

We do not charge taxes for our personalization services. However, we charge 7.75% withholding sales tax for orders that placed from or shipped within California.

Yes it does. We have professional graphic designers who are able to create stunning graphics for your business, campaign, brand, or organization.

Yes, we can. Our personalization services include digitizing signatures, logos, and other custom graphics.

Kindly contact us on (949) 354 4383. Or send us an email at info@center.gifts for more information. We’ll be more than happy to answer every question you may have concerning our services.

Center Gifts works with a variety of large and small businesses in most industries. We’re open to working with any business that requires digital marketing and advertising services.

Please contact our customer service department by calling (949) 354 4383. Or send us an email at info@center.gifts.